FAQ Page

• What does ‘No Win No Fee’ actually mean?
  Exactly what it says – no win means no fee: if your claim fails, you don’t have to pay anything.
• If my personal injury claim is successful am I liable for any costs?
  If you’re awarded damages as a result of a successful claim, all your costs and damages will normally be paid by the losing party’s insurers.  That includes your solicitor’s fees.  This is the beauty of ‘No Win No Fee’.  A few exceptions apply but your solicitor will advise you about this before you are committed to making a claim.
• What level of compensation should I expect?
  There is no simple tariff in this area of law.  Many factors have to be taken into account, such as the severity of any injury, the speed of recovery and the level of lost earnings for example.  A court will usually consider comparable cases and apply the same sort of calculations.  Your personal injury solicitor will be able to give you a guide to the sort of compensation you might expect for injury, pain and suffering, but there may well be additional costs that will increase your award.
• How long does the personal injury process normally take?
  Naturally, we and the solicitors we work with understand the importance of swift settlement.  Simple cases can be resolved in a few months, but more serious personal injury claims will take longer.  Every case is different, but your solicitor will be able to give you an estimate.
• How does Motor Claim make its money?
  We make our money purely from the fees paid to us by solicitors for advertising their services.  They rely on us to find people like you who are considering making a personal or motor injury compensation claim.  This means you pay nothing, either to your solicitor under the ‘No Win No Fee’ arrangement, or to us
• Is there a time limit in which I have to claim compensation?
  Yes.  If you are aged 18 or over and your injury occurred in the UK the time limit for maiing a compensation claim is three years.  If you’re under 18 when you’re injured, the three-year limit starts from your 18th birthday, although in Scotland it runs from your 16th birthday.  However, it is always best to act sooner rather than later.
• If I’m injured at work can my employer dismiss me for making a claim?
  If your employers sought to do this they could find themselves liable for unfair dismissal.  In any case, since employers are legally obliged to provide insurance cover against accidents which their employees suffer, they will not have to pay you compensation themselves.  It is the insurer who pays.
• How can I decide if I’m entitled to make a personal or motor injury claim for compensation?
  If someone has injured you – either physically or psychologically – through their failure to take reasonable care then you are eligible.  This applies whether the other party is known to you or a complete stranger.
• Can I make a claim for personal injury suffered in another country?
  Generally, yes, but the rules vary from country to country, as do time limits and claims procedures.  We can give you specific information if you contact us.
• How do I find the right solicitor?
  We at Motor Claim believe it is highly desirable for you to have access to a good local solicitor who is happy to work on a ‘No Win No Fee’ basis and we will always find one with experience appropriate to your claim.  Sometimes it may not be possible to find someone local, but we will still guarantee to find you a practice that will give you first class service
• Are there lots of forms to be filled in?
  No.  Your solicitor will be able to complete all the paperwork based on the information you provide.  You’ll be asked to check that the details are correct, but apart from a few signatures that’s the extent of your input.
• Do I need to appear in court to make my claim?
  It’s very unlikely.  The overwhelming majority of personal and motor injury claims are settled out of court, which is the sensible way to limit costs.
• What if I find the whole legal process of claiming for motor injury compensation daunting?
  It’s entirely understandable to see the prospect of legal action as daunting, but that’s what we’re here for.  At Motor Claim we fully understand a claimant’s natural reluctance, but the specialist ‘No Win No Fee’ solicitors we use will make the whole process simple, painless and straightforward.
• Is there any stigma attached to making a motor or personal injury claim?
  Making a claim for personal or motor injury is not asking for charity.  Through no fault of your own you have been injured.  If someone else is responsible for your injury then you have a simple basic right to compensation.  We take health and safety very seriously in this country and that’s something we should be proud of, not apologise for.
  

 

 

 

 

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